Planning, Assessment & Decision Process Design
IDI personnel have many years of experience developing decision processes for clients facing constraints of time, data quality, organizational culture, and decision maker accessibility. Skillful decision process design enables a client and her organization to motivate commitment to execution by engaging stakeholders and key players in the decision-making process to deliver transparent, defensible, and actionable outcomes. IDI expertise in “soft science” consulting skills contributes to thorough stakeholder analyses and examination of process or organizational culture hurdles that might impede the decision-making and implementation process. IDI’s wealth of experience in a variety of government and non-government organizations contributes to IDI’s body of knowledge of what works and what does not for clients in their decision environments, as shaped by time, culture, organizational protocols, etc.
- 30+ years of support to United States Marine Corps Planning, Programming, Budgeting and Execution System… where collaborative dialogue reveals synergies and values not reflected elsewhere in standard system documentation
- Program prioritization process design at national intelligence agency
- Pioneering decision conferences featuring intense multi-day sessions for strategy development for government organizations
- Creation and implementation of collaboration activities for designing a cloud-based capability within government
Many organizations face more technological uncertainty, greater competition, and more customer segmentation than ever before. Planning in this environment can be challenging. IDI decision analysts help clients conduct stakeholder analyses, assess competitors and adversaries, identify external influences and uncertainties, identify internal strengths and abilities, generate strategic goals, and design robust courses of action for shaping, hedging, and succeeding in the organization’s environment. IDI delivers strategic value via facilitated off-sites, structured scenario analyses, modeling and simulation of alternative courses of action, and stakeholder preference elicitation, customized to our client’s culture, time constraints, stakeholder accessibility, information quality, and uncertainty of future events and influences.
The growing volume of data, rapid pace of change, and uneven quality of information available today can quickly overwhelm an organization’s decision makers. All too often measurement efforts focus on what can be easily measured, which rarely measure the needed outcomes and effects, leading to more metrics that still do not measure the needed outcomes. Too many organizations are bogged down with mountains of metrics and data, little of which actually helps the organization progress. IDIers help clients develop the right metrics, then collect and analyze their empirical data to gain deeper insight into their organizations.
Most company and government agency processes are systems that define the amount and quality of the organization’s work outputs. Using process diagrams, process diagnostics, and simulation models, IDI decision analysts help clients visualize and understand exactly how their processes or systems work today, and how to design better ones. Helping a decision maker identify performance measures and potential enhancements is where IDI adds the most value. IDIers are experts in the development of quantitative metrics that allow an organization to benchmark performance and track improvements.
Group Collaboration for Wicked Problems
IDI uses a facilitated approach to analysis of many problems using extensive subjective judgment and subject matter expertise. This approach, known as decision conferencing, attempts to combine the best of both internal and external analytical approaches by bringing together a small group of subject matter experts and key stakeholders who provide substantive expertise, with external facilitators who provide process expertise. The result is a series of intensive meetings that seek to identify key issues, evaluate alternatives, and introduce an implementation mechanism.